PIN acceptance

Merchants have decisive influence on payment methods
Research by Currence shows that merchants play a decisive role in determining consumer payment behaviour. It is they who control how visible and accessible a PIN POS terminal is.

Merchants can encourage consumers to use their PIN cards by:

• not making a charge for using PIN cards for small amounts;
• placing the PIN POS terminal in a clearly visible position on the counter;
• making the PIN POS terminal easy to operate (taking account of the needs of older people and those with a physical disability);
• completing PIN transactions quickly.

Information on accepting PIN
To find out what you will need in order for your business to accept PIN card payments, click here.

Requesting promotional material
To show your customers that you accept PIN, you will receive promotional material with your POS terminal or terminals. If required you can also order additional
promotional material.

Non-availability of PIN payment system
Problems with PIN POS terminals, printers or the data communication network are fortunately a rarity. The organisation with which you have a contract (generally your bank) may be able to offer alternative forms of processing in case the PIN payment system goes down. Read more.

Positioning of POS terminals
The positioning of a PIN POS terminal has to meet certain requirements. Merchants can also take various simple steps to increase the security of the PIN system. Read more

What is involved in making a PIN payment?
PIN is a guaranteed payment product. As soon as the POS terminal displays the message that the consumer has paid, the merchant knows that the agreed amount will be credited to the business’s account. To find out all the various steps in the process between the customer swiping the PIN card through the machine and the message confirming payment. Read more.