PIN card lost or stolen

 

If your PIN card or PIN code is lost or stolen, call the appropriate number immediately:

ABN AMRO (in The Netherlands)	0900 0024
ABN AMRO (from outside the Netherlands)	+31 (0) 10 282 07 24
Fortis Bank (in The Netherlands)	0900 8170
Fortis Bank (from outside the Netherlands)	+31 (0) 20 588 18 81
ING (in the Netherlands and from outside the Netherlands)	+31 (0) 58 212 60 00
Rabobank (in the Netherlands and from outside the Netherlands)	+31 (0) 499 499 112
Andere banken (in The Netherlands)	0800 0313
Andere banken (from outside the Netherlands)	+31 (0) 30 283 53 72 (reverse-charge/call-collect calls also accepted')

These call centres are manned 24 hours a day and staff will ensure that your card is blocked immediately.

For tips on using your PIN card safely, download or order the leaflet ‘PIN payments: play safe’. You can also obtain ‘PIN payments: play safe’ stickers giving important telephone numbers to call if you lose your PIN card or have it stolen.

Download (only available in Dutch)
PINnen: hou het veilig sticker
PINnen: hou het veilig brochure

Order (only available in Dutch)
PINnen: hou het veilig sticker/brochure
Multiple copies of sticker/brochure (for businesses and other organisations)

 

To open the above files you will need Adobe® Reader, which can be downloaded free of charge from www.adobe.nl

For more information, visit www.veiligbankieren.nl.